Information Security Statement
Effective Date: 6 April 2025
Last Reviewed: 1 May 2026
Introduction
Safeguard Technologies Ltd is committed to protecting the confidentiality, integrity and availability of the information we process in connection with our services.
We recognise that some information handled by Safeguard Technologies may relate to vulnerable individuals, family contacts, location-based services and wellbeing-related support arrangements.
We therefore take information security seriously and aim to implement reasonable and proportionate measures to protect personal information, business systems and operational data.
Purpose of This Statement
The purpose of this statement is to outline Safeguard Technologies’ general approach to information security and responsible data handling.
This statement applies to:
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customer information
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business records
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website systems
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communications
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operational systems
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third-party service integrations
Our Approach to Information Security
Safeguard Technologies aims to:
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protect personal and business information from unauthorised access
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reduce the risk of accidental loss or disclosure
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maintain secure systems and working practices
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work with reputable technology and service providers
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support compliance with UK GDPR and data protection principles
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review and improve security measures over time
Security Measures
We aim to support information security through measures including:
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secure website hosting
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SSL encryption on our website
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password-protected systems and accounts
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restricted access to sensitive information
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secure cloud-based systems where appropriate
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software and security updates
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responsible supplier selection
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limited access to customer information on a need-to-know basis
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secure handling of customer records and communications
Where reasonably practical, systems and services used by Safeguard Technologies are selected with security, reliability and operational resilience in mind.
Data Protection & Privacy
Safeguard Technologies processes personal information in accordance with applicable UK data protection legislation.
We aim to:
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collect only information reasonably necessary for our services
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store information securely
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limit unnecessary access or sharing
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retain information only for appropriate periods
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handle information responsibly and transparently
Further information can be found in our Privacy Policy:
Third Party Providers
Safeguard Technologies works with selected third party providers to support aspects of our services.
These may include:
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Alarm Receiving Centres
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telecom providers
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payment providers
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website and hosting providers
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software and cloud platforms
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analytics providers
We aim to work with providers that demonstrate appropriate operational and security standards relevant to the services being provided.
Access Controls
Access to sensitive information is restricted to authorised individuals where reasonably necessary for operational purposes.
We aim to ensure that:
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passwords are managed responsibly
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access rights are limited appropriately
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customer information is only accessed where necessary
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systems are protected against unauthorised access
Staff & Awareness
Safeguard Technologies recognises that information security also depends on responsible working practices.
Individuals acting on behalf of the business are expected to:
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handle information responsibly
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maintain confidentiality
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follow secure working practices
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report suspected security concerns appropriately
Incident Management
If a security incident or suspected data breach is identified, Safeguard Technologies will aim to:
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investigate the issue promptly
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contain and assess the impact
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take appropriate corrective action
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notify affected parties where legally required
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comply with applicable reporting obligations
Business Continuity & Security
Information security forms part of our wider business continuity approach.
We aim to support operational resilience through:
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secure systems
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cloud-based infrastructure where appropriate
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supplier-supported services
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backup and recovery considerations
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continuity planning
Further information is available in our Business Continuity Statement:
Continuous Improvement
Safeguard Technologies recognises that information security is an ongoing process.
We aim to review and improve our systems, processes and security practices periodically as our services develop.
Contact Information
Safeguard Technologies Ltd
Westbrook, Brook, Newport, England, PO30 4EJ
Email: info@safeguardtechnologies.co.uk
Telephone: 01983 666416